Here's how it works: One person holds an object in their hand which symbolizes that he or she has the floor. While one person has the floor, the other person can only listen by repeating back or paraphrasing what the other person said. The listener can stop the speaker if s/he is saying too much for the listener to repeat back.
When couples use this technique, it automatically ensures that each person will be able to say everything s/he needs to say without interruption, rebuttals, criticism or attack. Only after each person has been fully "heard," do you then proceed to problem solving.
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